Terms and Conditions
Last Updated: January 2026
Important: Please read these Terms and Conditions carefully before using our website or services. By accessing or using our website, you agree to be bound by these Terms and Conditions.
1. Acceptance of Terms
These Terms and Conditions ("Terms") govern your use of the Eli's Window Tinting website (www.eliswindowtint.com) and the services we provide. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
2. Services Overview
Eli's Window Tinting provides professional automotive window tinting, paint protection film, ceramic coating, residential and commercial window tinting, and vinyl wrap services throughout eastern and central North Carolina, including Rocky Mount, Clayton, Goldsboro, and surrounding areas.
3. Use of Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the website in any way that violates any applicable federal, state, or local law or regulation
- Attempt to gain unauthorized access to any portion of the website or any systems or networks connected to the website
- Use any automated system, including but not limited to robots, spiders, or scrapers, to access the website
- Interfere with or disrupt the website or servers or networks connected to the website
- Use the website to transmit any harmful, threatening, abusive, or otherwise objectionable material
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
4. Information Accuracy
While we strive to provide accurate and up-to-date information on our website, we make no representations or warranties regarding the completeness, accuracy, or reliability of any information on the site. Information about services, pricing, products, and availability is subject to change without notice. The content on this website is for general informational purposes only and should not be considered professional advice.
5. Quotes and Estimates
Any quotes or estimates provided through our website, by phone, or in person are approximate and for informational purposes only. They do not constitute a binding contract or final price. Final pricing may vary based on:
- Actual vehicle, window, or surface condition upon inspection
- Specific materials or products selected
- Scope of work required
- Additional services requested
- Unforeseen circumstances discovered during service
We will make reasonable efforts to notify you of any significant price changes before proceeding with work.
6. Appointments and Scheduling
Appointment availability is subject to our schedule and may change. We reserve the right to reschedule appointments due to unforeseen circumstances, weather conditions, or operational needs. While we make every effort to honor scheduled appointments, we cannot guarantee specific time slots. Customers are expected to arrive on time for scheduled appointments. Late arrivals may result in rescheduling.
7. Service Warranties and Disclaimers
We are committed to providing high-quality workmanship and use top-quality products. However:
- Product warranties are provided by manufacturers and are subject to their terms and conditions
- Results may vary based on vehicle type, window condition, environmental factors, and proper maintenance
- We do not guarantee specific outcomes beyond what is covered by applicable manufacturer warranties
- Customers are responsible for following proper care instructions provided after installation
- We are not responsible for issues resulting from improper care, misuse, or damage caused after service completion
8. Limitation of Liability
To the fullest extent permitted by law:
- Eli's Window Tinting shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services
- Our total liability for any claims related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim
- We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control
- We do not warrant that our website will be uninterrupted, secure, or error-free
9. Customer Responsibilities
Customers are responsible for:
- Providing accurate information about their vehicle, property, or service needs
- Removing valuable personal items from vehicles before service
- Following all care and maintenance instructions provided after service
- Notifying us of any concerns or issues within a reasonable timeframe
- Making timely payment for services rendered
10. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, videos, and software, is the property of Eli's Window Tinting or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not:
- Reproduce, distribute, modify, or create derivative works from any content on this website
- Use any content for commercial purposes without our express written permission
- Remove or alter any copyright, trademark, or other proprietary notices
11. Third-Party Links
Our website may contain links to third-party websites, including social media platforms, business directories, or product manufacturers. These links are provided for your convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.
13. Geographic Scope
Our services are provided in eastern and central North Carolina. These Terms are governed by the laws of the State of North Carolina, and any disputes shall be resolved in accordance with North Carolina law. You agree that any legal action or proceeding related to these Terms shall be brought exclusively in the courts of North Carolina.
14. Indemnification
You agree to indemnify, defend, and hold harmless Eli's Window Tinting, its owners, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from your use of our website or services, your violation of these Terms, or your violation of any rights of another party.
15. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Eli's Window Tinting regarding your use of our website and services, and supersede any prior agreements or understandings.
17. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Eli's Window Tinting.
18. Changes to Terms
We reserve the right to modify or update these Terms at any time without prior notice. Changes will be effective immediately upon posting to our website with an updated "Last Updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
19. Contact Information
If you have any questions, concerns, or comments regarding these Terms and Conditions, please contact us:
Eli's Window Tinting
Serving Eastern and Central North Carolina
Website:www.eliswindowtint.com
You may reach us through the contact form on our website or by phone during business hours.
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
